Last updated: 18 June 2026
These Terms & Conditions govern your use of the Native Grains website and your purchase of products from us. By placing an order, you agree to these terms.
Native Grains is a sole proprietorship operating from S Medihalli Village, Bengaluru, Karnataka. References to "we", "us" or "our" mean Native Grains.
We supply traditional, artisanal food provisions — including freshly ground flours and batters, cold-pressed oils, spices, honey, ghee and pickles — sourced from farming communities, homemakers and small producers across India. As these are natural products, minor variations in colour, texture, aroma and weight are normal and are not defects.
Orders may be placed through our website or over WhatsApp. An order is confirmed only once we acknowledge it. We reserve the right to decline or cancel an order — for example, if an item is unavailable or a delivery location is outside our service area — in which case any amount already paid will be refunded.
All prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Payment is made online before the order is processed. We use a third-party payment provider to process payments securely; we do not store your card or bank details.
We deliver to selected residential communities in and around Bengaluru. Please see our Shipping Policy for details.
Because our products are fresh and perishable, cancellations and refunds are governed by our Refunds & Cancellation Policy.
You agree to provide accurate contact and delivery information and to be available to receive your order. We are not responsible for failed deliveries caused by incorrect details or unavailability at the delivery point.
To the extent permitted by law, our liability for any order is limited to the value of that order. We are not liable for indirect or consequential losses.
These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts of Bengaluru, Karnataka.
Questions about these terms? Reach us via our Contact page.